Privacy Policy
This policy describes how wimsmart.com collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual as “Personal Information”.
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at support@wimsmart.com to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.
- We use WordPress to power our online store. Learn more about how WordPress uses your Personal Information: wordpress.org/support/article/wordpress-privacy
- We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information, or to otherwise protect our rights.
Behavioral Advertising
We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
- We use Google Analytics to understand how customers use the Site. Learn more: policies.google.com/privacy. Opt out of Google Analytics: tools.google.com/dlpage/gaoptout
- We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners — directly and through cookies or similar technologies.
For more information about how targeted advertising works, visit the NAI educational page.
Facebook: facebook.com/settings/?tab=ads
Google: google.com/settings/ads/anonymous
DAA Portal: optout.aboutads.info
Using Personal Information
We use your Personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Lawful Basis
Pursuant to the GDPR, if you are a resident of the European Economic Area (EEA), we process your personal information under the following lawful bases:
- Your consent
- The performance of the contract between you and the Site
- Compliance with our legal obligations
- To protect your vital interests
- To perform a task carried out in the public interest
- For our legitimate interests, which do not override your fundamental rights and freedoms
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your Rights’ section below.
Automatic Decision-Making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We DO NOT engage in fully automated decision-making that has a legal or otherwise significant effect using customer data. Our processor WordPress uses limited automated decision-making only to prevent fraud.
Services that include elements of automated decision-making include:
- Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
- Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.
Your Rights
GDPR — European Economic Area
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. To exercise these rights, contact us at support@wimsmart.com.
Your Personal Information will be initially processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on GDPR compliance for data transfers, see the WooCommerce GDPR Whitepaper.
CCPA — California Residents
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased.
To exercise these rights, or to designate an authorized agent to submit these requests on your behalf, please contact us at support@wimsmart.com.
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection).
Cookies Necessary for Store Functioning
| Cookie Name | Duration | Purpose |
|---|---|---|
woocommerce_cart_hash | Session | Helps WooCommerce determine when cart contents/data changes. |
woocommerce_items_in_cart | Session | Helps WooCommerce determine when cart contents/data changes. |
wp_woocommerce_session_ | 2 days | Contains a unique code for each customer so that it knows where to find the cart data in the database. |
woocommerce_recently_viewed | Session | Powers the Recent Viewed Products widget. |
store_notice[notice id] | Session | Allows customers to dismiss the Store Notice. |
Reporting and Analytics
| Cookie Name | Duration | Purpose |
|---|---|---|
woocommerce_snooze_suggestions__[suggestion] | 2 days | Allows dashboard users to dismiss Marketplace suggestions, if enabled. |
woocommerce_dismissed_suggestions__[context] | 1 month | Count of suggestion dismissals, if enabled. |
tk_ai | Session | Stores a randomly-generated anonymous ID used for usage tracking within the dashboard area, if enabled. |
The length of time that a cookie remains on your device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing; persistent cookies last until they expire or are deleted. Most cookies we use are persistent and expire between 30 minutes and two years from the date downloaded.
You can control and manage cookies through your browser’s “Tools” or “Preferences” menu. Note that removing or blocking cookies can negatively impact your user experience. For more information, visit allaboutcookies.org. Please note that blocking cookies may not completely prevent how we share information with advertising partners.
Because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for any updates.
Questions About Your Privacy?
Reach out to our team and we will respond within 1 business day.
support@wimsmart.com